FAQ
How long does shipping take?
Orders are processed within 1–3 business days. Standard shipping takes 5–7 business days; expedited shipping takes 2–3 business days. You’ll receive a tracking number as soon as your order ships.
Do you offer free shipping?
Yes — all orders over $99 ship free within the continental United States.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay. All transactions are processed through a PCI-DSS compliant payment processor. See our Payment & Security page for details.
What is your return policy?
We offer a 30-day return policy on most items. Items must be in their original condition. Visit our Returns & Refunds page for the full process.
Are your textbooks current editions?
Yes. Every title we carry is verified against the publisher’s latest catalog. We do not stock outdated editions or unauthorized reproductions.
Where do you ship?
We currently ship within the United States only, including Alaska and Hawaii (additional transit time may apply).
How do I track my order?
You’ll receive a shipping confirmation email with a tracking number once your order ships. You can also check your order status by emailing us with your order number.
Do you offer bulk or institutional pricing?
Yes — for orders of 10+ copies of the same title, or institutional purchases, please contact us at support@omniresearchgroup.store for a quote.